1. Introduction
At SteamCashier, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By using our platform, you agree to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide when using our service, including:
- Payment information and wallet addresses
- Steam trade URLs to facilitate transactions
- Communication records when you contact our support
- Information about items you wish to trade
2.2 Automatically Collected Information
We may automatically collect certain information about your device and usage, including:
- Device and browser information (such as operating system, browser type)
- IP address and location data (used for fraud prevention and security)
- Usage data and trading patterns (to improve service functionality)
- Cookies and similar tracking technologies (see Section 7)
3. How We Use Your Information
We use the collected information for the following purposes:
- Processing your trades and payments
- Providing customer support
- Preventing fraud, security risks, and abuse
- Improving our services, performance, and user experience
- Communicating with you about updates, offers, or service changes
- Complying with legal and regulatory obligations
4. Information Sharing
We do not sell personal information to third parties. However, we may share your information in the following cases:
- With payment processors to complete transactions securely
- With service providers assisting with customer support, fraud prevention, and security measures
- With law enforcement or regulatory authorities when required by law
- With anti-fraud services to protect users from scams and unauthorized activities
5. Data Security
We take strong security measures to protect your information, including:
- Encryption of sensitive data
- Regular security assessments and audits
- Access controls and authentication to restrict unauthorized access
- Continuous monitoring for suspicious activities
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your information, where applicable.
- Objection: Object to certain data processing activities.
- Withdraw Consent: Where consent is required, you may withdraw it at any time.
To exercise these rights, please contact us through our support channels (see Section 10).
7. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience and collect usage data for service improvements. These may include:
- Essential cookies (required for service functionality)
- Analytics cookies (to measure usage and improve performance)
- Security cookies (to prevent fraud and ensure account safety)
You can control your cookie settings through your browser preferences.
8. Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect or store personal information from children. If we become aware of such data collection, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will:
- Post the updated Privacy Policy on this page
- Update the "Last Updated" date at the top of this document
Continued use of our service after updates signifies acceptance of the revised policy.
10. Contact Us
If you have any questions or requests regarding this Privacy Policy, you can reach us through our Discord Support Channel.